Frequently Asked Questions

Our general enquiries e-mail and phone lines 01905 822799 are covered by our Duty Officers, below is a list of questions they are frequently asked, and a link to where the answers are on our website:

 

Q. I have a noise complaint, how can I report it?
A. See Step 1 - Informal Engagement on our Nuisance - Noise page. Please follow the guidance where you need to be able to demonstrate that you have made reasonable efforts to engage your neighbours in an attempt to resolve the problem before reporting it using the online form.

Q. Am I in a smokeless zone?
A. Maps and further information on our Smokeless Zone page

Q. How do I register my food business?
A.  Guidance and links to do this online are on our Register a Food Business page

Q. How do I pay for my licence?
A. Full guidance is available on our main Licensing page

Q. If I move premises to I need a new food registration?
A. Guidance and links to do this online are on our Register a Food Business page