Safeguarding training
This page has information for Hackney Carriage and Private Hire Vehicle drivers needing to update their safeguarding training.
Safeguarding training provides the skills to identify, understand, and address risks of harm, abuse, or neglect to children and vulnerable adults. It promotes a safe and supportive environment by enabling individuals to act correctly and report any worries.
Safeguarding training sessions are currently held at two locations:
Wychavon District Council Civic Centre, Queen Elizabeth Drive, Pershore WR10 1PT
Parking at the Civic Centre is chargeable (see: Civic Centre Car Park)
Wyre Forest House, Finepoint Way, Kidderminster, WR11 7WF
Please do not use the visitor carpark. Free parking in the Council’s staff carpark has been arranged for those attending safeguarding training.
Access the staff carpark is via a barrier-controlled entrance that is on the left before you reach the roundabout in front of Wyre Forest House reception. If the barrier is closed when you arrive, press the button to speak to the operator who will open the barrier to let you in.
Please ensure you park only in designated parking spaces when using the carpark.
Do not park in any of the following areas:
- Bays reserved for disabled drivers (unless you are a valid permit holder)
- The drop-off point outside reception, which must be kept clear at all times
- On any part of Finepoint Way, including the roundabout, which must remain unobstructed for safety and access reasons.
Drivers can attend any session, as long as it takes place before their current licence expires (in the case of drivers licensed with Wyre Forest District Council, training should be done by 1 July 2025).
Forthcoming Safeguarding Training Sessions are listed below. All sessions start at 10:00 and last two hours.
| Day | Date | Location |
|---|---|---|
| Wednesday | 11/06/2025 | Wyre Forest House, Kidderminster |
| Thursday | 26/06/2025 | Civic Centre, Pershore |
| Wednesday | 23/07/2025 | Wyre Forest House, Kidderminster |
| Thursday | 31/07/2025 | Civic Centre, Pershore |
| Thursday | 27/08/2025 | Wyre Forest House, Kidderminster |
| Thursday | 28/08/2025 | Civic Centre, Pershore |
| Wednesday | 24/09/2025 | Wyre Forest House, Kidderminster |
| Thursday | 25/09/2025 | Civic Centre, Pershore |
| Wednesday | 08/10/2025 | Civic Centre, Pershore |
| Wednesday | 22/10/2025 | Wyre Forest House, Kidderminster |
| Wednesday | 12/11/2025 | Civic Centre, Pershore |
| Wednesday | 19/11/2025 | Wyre Forest House, Kidderminster |
| Wednesday | 10/12/2025 | Civic Centre, Pershore |
| Wednesday | 17/12/2025 | Wyre Forest House, Kidderminster |
| Wednesday | 21/01/2026 | Wyre Forest House, Kidderminster |
Training is provided by Worcestershire County Council. To book on to a session, send an email to taxidrivertraining@worcestershire.gov.uk to request a call back to confirm dates and make payment (there is a fee for the training of £20.00, payable to the County Council as the training provider).
Your email should include the driver's full name, driver badge number, email address and mobile phone number, along with the preferred date of training.
Be sure to book Worcestershire Regulatory Services Safeguarding Training and NOT Competency Certificate training.
Sessions can booked directly by phoning 01905 843000. However, please note that this number is not manned continuously.
County Council trainers will confirm with Worcestershire Regulatory Services which drivers have attended the training. Drivers who book training but do not attend will be required to attend a later session and may be charged again.