Impact on WRS services due to Coronavirus (COVID-19) – 26th March 2020

Our email address and telephone line remain open.  Please email enquiries@worcsregservices.gov.uk or call 01905 822799 if you have any query.

Licensing

With the closure of local authority offices to public access all licensing surgeries and vehicle inspections have had to be cancelled. If you are unsure please contact us.

We will continue to process license and permit applications but this may be slower than normal and we would ask people to bear with us. We are looking at how best people can continue to submit documents due to office closures. Please see our latest updates.

Food and Health & Safety

The Food Standards Agency has instructed all local authorities to suspend all routine inspections. We will continue to respond to serious complaints and food poisonings. Environmental Health is one of the bodies enforcing the closure of businesses to prevent the spread of COVID-19 which includes many businesses such as pubs, clubs and restaurants, amongst others.  

We continue to monitor and review the accident reporting system (RIDDOR,) and will investigate serious incidents and infectious disease.

Whilst the installation of noise monitoring equipment has been suspended, we will respond to complaints about nuisance but we would remind people that ordinary human activity is not going to constitute a statutory nuisance e.g. voices, shouting, bonfires, etc. There is a need for greater tolerance of others during this crisis and we strongly recommend you be supportive and understanding of your neighbours

The Food Standards Agency has now issued guidance (26 March) for food businesses.  You can find this at:
https://www.gov.uk/government/publications/covid-19-guidance-for-food-businesses

 

The Dog Warden service will remain operational but owners should ensure their dogs don’t get out.

How to contact us

General Customer Enquiries -
Please contact us on:
Email: enquiries@worcsregservices.gov.uk
Telephone: 01905 822799

Social Media

Follow us on Twitter: @RegServs

Address for Correspondence only

Worcestershire Regulatory Services
Wyre Forest House
Finepoint Way
Kidderminster
Worcestershire
DY11 7WF