How to contact Worcestershire Regulatory Services

General Customer Enquiries -

Please contact us on:

Telephone 01905 822799

Mon – Fri 9am-5pm or visit your local Customer Service Centre. Opening times and locations can be found at WWW

email usemail wrsenquiries

Postal address -
Worcestershire Regulatory Services,
PO Box 866,

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Worcestershire Regulatory Services (WRS) undertakes the licensing function on behalf of the licensing authority, including the administration, regulation and enforcement.

Worcestershire Regulatory Services undertake the licensing functions for 6 Local Authorities including:

All matters outside of the delegated authority however are referred back to the Local Authority for decisions or actions by their elected members i.e. Licensing Committee’s.
Worcestershire Regulatory Services have a number of licensing regulatory and registration powers and duties. The Licensing section deals with the following licenses and registrations:

  • Licensing Act 2003 - alcohol sales, late night refreshment  and other forms of regulated entertainment
  • Gambling Act 2005
  • Temporary Event Notices
  • Lotteries
  • Scrap Metal Dealers Registration
  • Motor Salvage Registration
  • Animal Licences
  • Sex Shops
  • Street Collections
  • House to House Collections
  • Tattoo, Ear Piercing, Electrolysis Registrations
  • Taxi Licensing
  • Street Trading
  • Caravan Sites (Wychavon only)

(This list is not definitive, please click on the link above to the Local Authority where you would like to apply.)


Bromsgrove  Dolphin Centre, School Drive, Bromsgrove, B60 1AY
Tuesday 13:30 – 15:00
Wednesday 9:30 – 11:00
Friday 9:30 - 11:00

Malvern  Council House, Avenue Road, Malvern, WR14 3AF
Friday 9:30 - 12:00

Redditch  Town Centre, Walter Stranz Square, Redditch, B97 9SD
Tuesday 9:30 – 11:00
Wednesday 13:30 – 15:00
Thursday 9:30 - 11:00

Worcester  The Hive, Sawmill Walk, The Butts, Worcester, WR1 3PB
Tuesday 11:30 – 13:00
Thursday 13:30 – 15:00

Wychavon  Civic Centre, Queen Elizabeth Drive, Wychavon, WR10 1PT
Tuesday 13:30 – 15:00
Thursday 9:30 - 11:00

Wyre Forest  Finepoint Way, Kidderminster, DY11 7WF
Tuesday 9:30 – 11:00
Thursday 13:30 - 15:00

Officers are available on the above days and times to discuss any aspects of licensing

Public Registers

Worcestershire Regulatory Services is responsible for the administration, regulation and enforcement of the Licensing service on behalf of the 6 Districts within Worcestershire. Please follow the links for more information and access to these Public Registers: