Worcestershire Regulatory Services (WRS) is a shared service delivering Environmental Health functions (food safety, health and safety and many aspects of pollution control) and Licensing administration on behalf of the six district councils in Worcestershire. We also deliver Environmental Health and Licensing functions, on a contractual basis, for other local authorities and organisations.

Trading Standards was previously part of WRS, but this function is now discharged directly by Worcestershire County Council. To find out more about Trading Standards and Animal Health, please visit: http://www.worcestershirets.gov.uk/

Want to know more about how we operate and the work we do? Take a look at some of our policies and reports:

We publish a range of data and information to keep you informed about the work we do:

Our latest Annual Report for 2017/18 provides a summary of our progress, performance and financial position.

 

If you looking for specific information that isn't contained within the data we publish,  you may be able to request the information from us! To find out how to make a request, and to see information we have previously released, please visit our Freedom of Information page.

As our host authority, Bromsgrove District Council publish information about their services. To find our more, please visit: https://www.bromsgrove.gov.uk/council/corporate/your-access-to-information

Our Enforcment Policy explains how we will carry out our enforcment duties and what you can expect from our enforcement staff.

WRS is not a legal entity, so the six district councils in Worcestershire are the 'data controllers' for the purposes of the General Data Protection Regulation.

To find out more about how our partner authorities use information about you, please visit the websites of Bromsgrove District Council, Redditch Borough Council, Malvern Hills District Council; Worcester City Council, Wychavon District Council and Wyre Forest District Council :

 

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Our Privacy Notice explains how we use your information, and the ways we protect your privacy. You can also view our Records Management Policy which outlines the information we hold and how long we keep it.

If you’ve got a comment to make about our service, whether it's good or bad, we want to hear from you! By asking for your feedback, we can improve our service and make sure your contact with WRS is a positive expierience.

To provide feedback or make a suggestion, please complete our online form.


Complaints, Compliments and Suggestions - As well as explaining why we want to hear from you, this document also explains our complaints procedure.